FAQ - Francais

Who do you ship with in the US?

Currently we ship with USPS (post office) and UPS. Because of pricing, all tiaks go USPS priority. SInce we offer free shipping we reserve the right to choose the best option. Most items in the west go USPS priority, large orders and East coast generally go UPS ground.

Can you do expedited shipping in the US?

Yes. We currently have 2 levels available to AK and are working to program a expedited shipping option into the website for the rest of the US.

Why do you ship some shipments with USPS ?

USPS (the post office) has proven to be the least expensive and fastest for the price for many items and locations. Priority tends to be as fast or (mostly) faster then UPS ground. Priority also includes tracking information. You should get a email alert upon shipping with the tracking number. Priority is a much better value to AK as well as for tiaks which are oversized.

Can you ship internationally?

Yes. We can ship (depending on country) UPS or USPS. For some countries (particularly Australia) we can recommend Shipto as a good and affordable option.

How do I return ship?

If you have an item to return please contact us for a return authorization. You can call us in the US at 509.779.0030 or email us through the contact page.

Where do you ship from in Canada?

Our fulfillment center is located in Southern Quebec, which is where all merchandise is shipped from.

Who do you ship with in Canada?

Our fulfillment center ships with multiple carries depending on price and availability. If you have any questions or concerns please contact us.

Nos compagnies soeur/Our sister compagnies